CPPHSA4005A
Minimise health, safety and security risks when assessing home sustainability

This unit of competency specifies the outcomes required to minimise health, safety and security risks to self, other people, property and information while providing home sustainability assessment services.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Application

This unit of competency supports the work of home sustainability assessors.


Prerequisites

Not Applicable


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Minimise health and safety risks.

1.1 Health and safety risks associated with providing home sustainability assessment services are identified and assessed, and actions are taken to minimise or mitigate such risks.

1.2 Legislative, contractual and enterprise requirements related to the health and safety of self, colleagues and others are known and applied.

1.3 Work practices are safely conducted in line with legislative requirements and enterprise policies and procedures.

1.4 Equipment, materials and products are used safely in line with manufacturer instructions, legislative requirements and enterprise policies and procedures.

1.5 Personal conduct in work environment complies with enterprise procedures and does not endanger the health and safety of self and others.

1.6 Appropriate personal protective clothing and equipment are used when providing home sustainability assessment services.

1.7 Recommendations for improving health and safety policies, procedures and practices are passed on to responsible persons.

1.8 Emergency situations impacting on work environment are identified and responded to in line with enterprise policies and procedures.

Minimise security risks to self and others.

2.1 Security risks to self, colleagues, residents and other people are identified and assessed, and actions are taken to minimise or mitigate such risks.

2.2 Legislative, contractual and enterprise requirements related to minimising security risks to self, colleagues and others are known and applied.

2.3 Security procedures for protecting self and others are known and correctly and consistently applied when providing home sustainability assessment services.

2.4 Movement schedules for self and colleagues are accurately completed and stored in line with enterprise policy and procedures.

2.5 Unexpected circumstances, absences or departures from colleagues' agreed schedules are checked and responded to immediately in line with enterprise policy and procedures.

2.6 Security-related emergencies are identified and appropriate and effective action is taken in line with enterprise policy and procedures.

2.7 Recommendations for improving security policies, procedures and practices are passed on to responsible persons.

Minimise security risks to property.

3.1 Risks to property are identified and assessed, and actions are taken to minimise or mitigate such risks.

3.2 Legislative, contractual and enterprise requirements for minimising security risks to property are known and applied.

3.3 Procedures and guidelines for protecting security of property are known and correctly and consistently applied when providing home sustainability assessment services.

3.4 Threats to security of property are identified and appropriate and effective action is taken in line with enterprise policy and procedures.

3.5 Recommendations for improving procedures and guidelines for protecting property are passed on to responsible persons.

Minimise security risks to information.

4.1 Risks to information are identified and assessed, and actions are taken to minimise or mitigate such risks.

4.2 Legislative, contractual and enterprise requirements related to the security of information are known and applied.

4.3 Procedures and guidelines for protecting security of information are known and correctly and consistently applied when providing home sustainability assessment services.

4.4 Confidentiality of client information is maintained in line with legislative requirements and enterprise policy and procedures.

4.5 Enterprise policy and procedures are followed when recording, storing and disposing of information.

4.6 Information is disclosed only to authorised people in line with enterprise policy and procedures.

4.7 Threats to security of information are identified and appropriate and effective action is taken in line with enterprise policy and procedures.

4.8 Recommendations for improving procedures and guidelines for protecting information are passed on to responsible persons.

Required Skills

Required skills

analytical skills to interpret documents, such as safety and security procedures

communication skills to interact with people from diverse social, economic and cultural backgrounds

decision-making and problem-solving skills to identify and select appropriate actions to deal with occupational health and safety (OHS) risks and security risks to self, colleagues and others

literacy skills to:

complete standard forms

prepare general information, papers, reports and applications

read and interpret a variety of texts, including legislation, regulations and codes of practice

write formal and informal letters

numeracy skills to calculate and interpret data on risks, emergencies, and safety and security incidents

planning, organising and scheduling skills to undertake work-related tasks, such as establishing a movement schedule

research skills to identify and locate documents and information related to OHS and security risks associated with conducting home sustainability assessments

technology skills to access online information on risk assessment, risk minimisation and mitigation strategies

Required knowledge

insurance coverage for safety and security

OHS:

code of practice

risk control measures

risks associated with home sustainability assessment

sources of information

relevant commonwealth, state or territory, and local government legislation and regulations related to:

anti-discrimination and equal employment opportunity

consumer protection, fair trading and trade practices

employment and industrial relations

environment

home sustainability assessment

OHS

privacy

security

risk:

assessment

evaluation

identification

sources of information

treatment

security:

risks associated with home sustainability assessment:

personal

property

information

security procedures

ways of minimising and mitigating risks

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by demonstration of minimising the health, safety and security risks to self, other people, property and information while providing home sustainability assessment services.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular, the person should demonstrate the ability to:

minimise OHS and security risks to self and other people while providing home sustainability assessment services

minimise risks to the security of property while providing home sustainability assessment services

minimise risks to the security of information while providing home sustainability assessment services

apply knowledge of legislative requirements and procedures for minimising risks to the health, safety and security of self, other people, property and information while providing home sustainability assessment services.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian standards' requirements.

Resource implications for assessment include:

relevant codes, standards and government regulations

technology suitable for generating reports

technical reference library with current publications on:

accreditation requirements for home sustainability assessors

ethical practice

goal setting

risk management

time management

work organisation.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

This unit could be assessed on its own or in combination with other units relevant to the job function.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Health and safety risks may include:

confined spaces

driving and traffic hazards encountered when driving to and from places of employment

electricity

fire

harassment, bullying and/or violence involving co-workers or customers

hazardous substances:

asbestos

biological products

blood products

broken metal

chemicals

electrical wiring

fibres

fumes

gases

glass

insulation

leaking containers

oil and petrol

heat:

burns

scalds

manual handling:

carrying

lifting

pulling

pushing

machinery, including powered and non-powered equipment

skin penetrating injuries:

knives

sharps

syringes

transport:

driving

other vehicles

waste:

biological

contaminated

inadequately contained waste

work environment:

access

animals

dust

floor surfaces

lighting

noise

temperature extremes

trips and falls

working alone

working at heights

ventilation.

Actions may include:

avoid risks

consult and communicate with others about risks

evaluate risks

follow policy and procedures

isolate risks

report risks

training related to risks

treat risks

use personal protective clothing and equipment

use safety signs, symbols and barriers.

Work practices may include:

general work practices:

administrative practices

carrying out residential building inspections

planning and organising activities

reporting activities

using technology

hazardous work practices:

handling and exposure to hazardous materials

inspecting residential buildings

manual handling

using tools and equipment

using transport

working at heights

working in confined spaces

working with and near heat sources

working with:

appliances, machinery and mechanical equipment

electricity

gas

water

waste.

Equipment, materials and products may include:

bucket

calculator

clipboard

compass

digital camera

energy monitoring equipment:

electricity meters

gas meters

incense sticks to observe air flow and draughts

ladder

lux meter

measurement equipment

power meter

tape measure

testing equipment

thermometer

timer

torch.

Work environment may include:

office or place of business

other locations visited as part of work:

government agencies

libraries and resource centres

professional offices

suppliers

residential buildings

vehicles.

Personal protective clothing and equipment may include:

body protection:

heat resistant aprons

insect repellent

laboratory coats

sunscreen

waterproof jackets

eye and face protection:

goggles

safety spectacles

shields

visors

foot protection:

non-slip shoes

steel capped boots

waterproof boots

hand protection:

gloves

head protection:

caps

hats

hoods

safety helmets

hearing protection:

ear muffs

ear plugs

helmets

fall protection:

belts

harnesses

lanyards

pole straps

supports

tennis elbow braces

respiratory protection:

air filter units

anti-viral/bacterial protective face masks

breathing apparatus

face masks

half face respirators

self-contained.

Responsible persons may include:

building manager

building owner

colleague

head contractor

employer

OHS officer

property manager

real estate agent

resident

supervisor.

Emergency situations may include:

bomb threat

civil disturbance

conflict

crime

cyclone

earthquake

essential services:

electricity

gas

sanitation

transport

water

fire:

building

bush

house

flood

lost

medical:

accident

illness

personal threat.

Security risks may include:

abusive and aggressive behaviour

criminal activity

environmental hazards:

cyclone

dust storm

fire

flood

snow

extreme weather:

hail

heat

rain

wind

harassment, bullying and/or violence involving co-workers or customers

intimidation

location

sexual assault

sexual harassment

unauthorised access

use of public transport

working alone

working in isolation

working at night

working in remote environments.

Security procedures may include:

avoiding working alone

communication equipment

communication skills

compliance with security procedures, signs and warnings

conflict management skills

geographic positioning systems

maps and charts

movement schedules

personal security devices

planning and preparation

policy and procedures

reporting security threats and incidents

telephone contact

training

visual checks.

Movement schedules may include:

arrival and departure times

contact details of organisation or persons being visited

locations

transport details.

Responsible persons may include:

adult householder

contractor

employer

police

supervisor.

Risks to property may include:

arson

damage

loss

theft

unauthorised access

vandalism.

Property may include:

residential building being assessed:

contents

fences and gates

garden areas

property

other property:

business technology

personal property

vehicles.

Procedures and guidelines for protecting security of property may include:

checking

exercising care when performing work duties

insurance

key control

protection of valuables

security devices.

Risks to information may include:

copyright infringement

loss:

intellectual property

real property

misplacement

non-compliance with legislative and contractual requirements for ensuring confidentiality and privacy of information

theft

unauthorised access.

Information may include:

form of information:

electronic

print

type of information:

client information

contractual information

enterprise information

personal information

supplier information.

Procedures and guidelines for protecting security of information may include:

access authorisation

codes

compliance with policy and procedures

duplicate and back-up copies

firewalls

off-site storage of files

passwords

reporting

secure storage

training.


Sectors

Unit sector

Home sustainability assessment.


Employability Skills

This unit contains employability skills.


Licensing Information

Refer to Unit Descriptor